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Executive Learning Suite
FALL 2010
September 13 - December 14


Strengthening the Value Chain
Course Title: Optimizing the Value Chain, #3-101-106


Next Wave Technology and the Customer Experience
Course Title: Harnessing "Next Wave" Technologies, #3-204-106


Developing Workforce Relational Competencies
Course Title: Improving Relational Coordination, #3-501-106


Scenario Planning for What Comes Next
Course Title: Building Scenarios for Business, #3-110-300


Developing and Leveraging Customer Insights
Course Title: Understanding and Fulfilling Customer Needs, #3-800-501


Delivering Customer Value
Course Title: Creating the Customer-driven Company, #3-900-100


Optimizing Business Processes
Course Title: Driving Process Optimization, #3-500-100


Successful Business Process Outsourcing
Course Title: Strategic Outsourcing, #3-650-400



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