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	<title>Touch Points by Steve Finikiotis &#187; Ushahidi</title>
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	<link>http://ospreyvision.com/blog</link>
	<description>The Customer Experience Across Markets</description>
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		<title>Kenya Delivers Open Government</title>
		<link>http://ospreyvision.com/blog/2012/02/02/kenyas-open-government-foray/</link>
		<comments>http://ospreyvision.com/blog/2012/02/02/kenyas-open-government-foray/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 11:11:56 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Emerging Markets]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Sub-Sahara Region]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[What's Next? (WILD CARD)]]></category>
		<category><![CDATA[gov2.0]]></category>
		<category><![CDATA[government 2.0]]></category>
		<category><![CDATA[iHub]]></category>
		<category><![CDATA[Kenya]]></category>
		<category><![CDATA[Kenya Open Data Initiative]]></category>
		<category><![CDATA[KODI]]></category>
		<category><![CDATA[Ndemo]]></category>
		<category><![CDATA[open data]]></category>
		<category><![CDATA[open government]]></category>
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		<category><![CDATA[opengov]]></category>
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		<description><![CDATA[Whether Kenya's open government initiative will have a lasting, positive impact depends on how the Kenyans use the information over time. But KODI's successful launch illustrates what's possible when government and technology converge to serve the needs of society.


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			<content:encoded><![CDATA[<p><strong>Leader of the pack</strong></p>
<p>Last July, Kenya became the first sub-Saharan country to launch an open data government site, enabling its citizens to gain access to vital information. After only six months, the <a href="http://www.opendata.go.ke/">Kenya Open Data Initiative (KODI)</a> is still a work in progress, but it&#8217;s already reshaped Kenya&#8217;s culture of government.</p>
<p>When KODI was launched, Kenya was only the 22nd country with an open government portal. Today, <a href="http://www.data.gov/opendatasites/#mapanchor">30 countries</a> have live, open government sites, though dozens of other countries are in some stage of developing their own. Kenya&#8217;s early adoption is due in large part to the efforts of open data advocates both within Kenya&#8217;s government and among its influential technology community.</p>
<p style="text-align: left;"><span id="more-6363"></span>Whether Kenya&#8217;s open government will have a lasting, positive impact depends on how Kenyans use the information over time. But KODI&#8217;s successful launch illustrates what&#8217;s possible when government and technology converge to serve the needs of society.</p>
<p><strong>Many stakeholders, one vision </strong></p>
<p>Last month, the World Bank released a detailed <a href="http://www.scribd.com/WorldBankPublications/d/75642393-Open-Data-Kenya-Long-Version">report</a> about KODI that serves as a case study for open government advocates and practitioners everywhere. Among the takeaways, one can learn how a diverse group of stakeholders from the public, civic and private sectors coalesced to do something tough but important, despite their differences.</p>
<p>Gathering, structuring and publishing large data sets presented KODI&#8217;s developers with complex technical challenges. The portal makes available hundreds of data sets from the country&#8217;s 2009 census, and from health, education, infrastructure, water and sanitation services. The World Bank provided its development data.</p>
<p><a href="https://twitter.com/#!/bantigito">Dr. Bitange Ndemo</a>, Kenya’s Permanent Secretary of Information and Communications was the project driver with vigorous support from <a href="http://www.paulkukubo.com/">Paul Kukubo</a> of Kenya’s ICT Board, and various government agencies.</p>
<p>To garner impetus and support, Ndemo forged a series of critical partnerships with the World Bank and Google, which both provided technical assistance, as well as with a host of local teams.</p>
<p>The platform is powered by <a href="http://socrata.com/">Socrata</a>, a Seattle-based company that fashions platforms for local, state and federal governments in the U.S., including open data sites for the city governments of <a href="http://www.socrata.com/customer-spotlight/city-of-chicago/">Chicago</a> and <a href="http://www.socrata.com/customer-spotlight/city-of-seattle/">Seattle</a>.</p>
<p>Choosing a U.S. firm&#8217;s platform rather than to use local developers raised initial concerns. But given the project&#8217;s aggressive timetable, the team settled on Socrata, one of only a few companies in the world with the capacity and experience in handling mammoth data sets.</p>
<p>Kenya&#8217;s celebrated technology community was instrumental in moving the project forward. Nairobi&#8217;s <a href="http://ihub.co.ke/pages/home.php">iHub</a>, an &#8220;open space&#8221; community for developers, played a critical role, as did <a href="http://ushahidi.com/">Ushahidi</a>, the country’s homegrown crisis-mapping agency. (iHub developers built a mobile app enabling a user to locate Constituency Development fund projects and add images of them. The Ushahidi team mashed up census data with health services data on their <a href="http://huduma.ushahidi.com/index.php/opendata">Huduma site</a>.)</p>
<p><strong>Giant Leap forward</strong></p>
<p>KODI&#8217;s launch marks a new chapter in Kenya&#8217;s government. Only four years after the country was <a href="http://en.wikipedia.org/wiki/2007%E2%80%932008_Kenyan_crisis">rocked by post-election violence</a> leaving 1,000 people killed and over a half a million displaced, Kenya fulfilled its mandate of providing citizens with unprecedented transparency and accountability.</p>
<p>Kenya&#8217;s President, Mwai Kibuki observed, “Data is the foundation of improving accountability and governance.” Dr. Ndemo tweeted, &#8221;Data will fuel employment and wealth creation like never before.&#8221;</p>
<p>In his <a href="http://blogs.worldbank.org/developmenttalk/whats-special-about-open-data-in-kenya">comments</a> about the initiative, the The World Bank&#8217;s <a href="https://blogs.worldbank.org/developmenttalk/team/tariq-khokhar">Tariq Khokhar</a>, an open data evangelist, said, &#8220;Open data in Kenya is special: it comes at a time of national change; it’s got a head start on tools and expertise from the global open data community and it’s happening in a country where the information ecosystem is still maturing.&#8221;</p>
<p>The World Bank&#8217;s Country Director, Johannes Zutt remarked, &#8220;This portal is one of the first and largest government portals with reusable data in sub-Saharan Africa, making Kenya one of the world’s leading exemplars of open data.&#8221;</p>
<p><a href="http://radar.oreilly.com/alexh/">Alex Howard</a> (<a href="https://twitter.com/#!/digiphile">@digiphile</a>) of O&#8217;Reilly Media said, &#8220;Open Kenya isn&#8217;t simply about meeting data standards or publishing data online. Ultimately, it&#8217;s about changing the compact between citizens and their government.&#8221;</p>
<p>KODI&#8217;s development model can serve as a roadmap for other countries committed to realizing open government. Its successful launch is further proof that open government is an idea whose time has come.</p>
<p>At a time when politics is dictating social agendas in many countries, Kenya&#8217;s open government initiative is a testament to what a society can do when it focuses on what really matters.</p>
<p>.</p>
<p>More on this subject?</p>
<p>Have a look at Alex Howard&#8217;s thorough piece, <a href="http://www.opengovpartnership.org/">&#8220;GOV 2.0 2011 &#8211; Year in Review&#8221;</a> and his earlier article, <a href="http://radar.oreilly.com/2011/07/open-kenya-government-data.html">&#8220;Open Government Data to fuel Kenya&#8217;s App Economy&#8221;</a>.  Here&#8217;s a <a href="http://blog.ushahidi.com/index.php/2011/07/12/ushahidi-welcomes-kenya-open-data-initiative/">post</a> about KODI on the Ushahidi blog.</p>
<p>The <a href="http://www.opengovpartnership.org/news/kenya-open-data-initiative-bigger-picture">OpenGovPartnership</a> noted (1/31): &#8220;Now that Kenya has launched its open data portal, the OGP taskforce is becoming less focused on the programmers and more focused on civil society leadership. This week, Kenya’s open data initiative organized a workshop (with the World Bank and the African Media Initiative) for media leaders and journalists&#8230;&#8221;</p>
<p>&nbsp;</p>


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		<title>Blazing Trails in Africa</title>
		<link>http://ospreyvision.com/blog/2012/01/04/trail-blazers-of-africa/</link>
		<comments>http://ospreyvision.com/blog/2012/01/04/trail-blazers-of-africa/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 06:46:42 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[africa]]></category>
		<category><![CDATA[Sub-Sahara Region]]></category>
		<category><![CDATA[Tech4dev]]></category>
		<category><![CDATA[Technology from Developing Regions]]></category>
		<category><![CDATA[West Africa]]></category>
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		<category><![CDATA[Africa 2012]]></category>
		<category><![CDATA[Afrigadget]]></category>
		<category><![CDATA[Afromusing]]></category>
		<category><![CDATA[Ashesi]]></category>
		<category><![CDATA[Awuah]]></category>
		<category><![CDATA[Berekuso]]></category>
		<category><![CDATA[Global Voices]]></category>
		<category><![CDATA[Hersman]]></category>
		<category><![CDATA[Huduma]]></category>
		<category><![CDATA[iHub]]></category>
		<category><![CDATA[m:lab]]></category>
		<category><![CDATA[Rotich]]></category>
		<category><![CDATA[Tech4d]]></category>
		<category><![CDATA[TED]]></category>
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		<description><![CDATA[For practitioners eager to experience the impact of their work, there's no more dynamic and interesting place to be than Africa.


Related posts:<ol><li><a href='http://ospreyvision.com/blog/2011/08/17/song-of-africa/' rel='bookmark' title='Song of Africa'>Song of Africa</a> <small> “It’s not a picture of a dark continent but...</small></li>
<li><a href='http://ospreyvision.com/blog/2011/07/17/ingenuity-born-of-necessity-in-kenya/' rel='bookmark' title='Ingenuity Born of Necessity in Kenya'>Ingenuity Born of Necessity in Kenya</a> <small>Hersman's pitch is compelling: Nairobi's most promising developers are creating...</small></li>
<li><a href='http://ospreyvision.com/blog/2011/09/13/the-disruptor/' rel='bookmark' title='The Disruptor'>The Disruptor</a> <small>Dr. Okonjo-Iweala has championed economic reform in her native Nigeria...</small></li>
</ol>

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			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://ospreyvision.com/blog/wp-content/uploads/2012/01/Labadi-Beach-Accra-cropped.jpg"><img class="aligncenter size-full wp-image-6236" title="Labadi Beach, Accra = cropped" src="http://ospreyvision.com/blog/wp-content/uploads/2012/01/Labadi-Beach-Accra-cropped.jpg" alt="" width="700" height="150" /></a>Accra, Ghana</p>
<p style="text-align: left;">In reflecting on the year ending, my thoughts turn again to Africa, home of six of the world&#8217;s top 10 fastest growing economies. Africa&#8217;s mobile revolution is spawning exciting, new opportunities for entrepreneurs and engineers. For practitioners eager to experience the impact of their work, there&#8217;s no more dynamic and interesting place to be than Africa today.</p>
<p>With that in mind, I’d like to share three short but inspiring talks given in 2011 by three of Africa&#8217;s best and brightest pioneers. These trailblazers all began their careers in technology, but now they&#8217;re developing &#8220;platforms&#8221; in the broader sense, enabling a new generation of Africans to reshape their future.</p>
<p>Each speaker offers their unique perspective, but a common theme from all of the talks is that Africa is rising rapidly. Through their courage and determination, Africa&#8217;s trailblazers can inspire us all to persevere, whether we work on the continent or not.</p>
<p><span id="more-6171"></span></p>
<p style="text-align: left;"><span style="text-decoration: underline;">Brief bios and video clips</span>:</p>
<p style="text-align: left;"><strong><a href="http://www.ted.com/speakers/patrick_awuah.html">Patrick Awuah</a></strong> lived in the United States for two decades where he worked at Microsoft before returning to his native Ghana in 2002 to establish Ashesi University.</p>
<p style="text-align: left;">Ashesi&#8217;s mission is &#8220;to educate African leaders of exceptional integrity and professional ability&#8221;. &#8217;Ashesi&#8217; means &#8220;beginnings&#8221; in Akan, a language of the region.</p>
<p>With a focus on liberal arts, Ashesi offers courses in computer sceince, management information systems, and business administration.  Since its inception, the university has grown in size and stature. In 2011, Ashesi inaugurated its new <a href="http://www.ashesi.edu.gh/news-and-events/1229-ashesi-university-college-announces-date-for-inaugural-ceremony-for-its-permanent-campus.html">campus in Berekuso</a> near Ghana&#8217;s capital, Accra.</p>
<p>&gt; His moving talk, <strong><a href="http://www.zeitgeistminds.com/videos/spirit-of-the-time-patrick-awuah-at-zeitgeist-americas-2011">The Spirit of the Time</a></strong>, was delivered at <a href="http://zeitgeistamericas.com/login/">Zeitgeist Americas</a>. &#8220;Education is about developing character,&#8221; he says of Ashesi&#8217;s approach to building the next generation of Africa&#8217;s leaders.</p>
<p style="text-align: center;">&#8230;</p>
<p><strong><a href="http://www.ted.com/speakers/erik_hersman.html">Erik Hersman</a></strong> lives in Kenya where he writes two influential technology blogs, <a href="http://whiteafrican.com/">White African</a> and <a href="http://www.afrigadget.com/">Afrigadget</a>. He&#8217;s a Senior TED Fellow, a PopTech Fellow and an organizer of <a href="http://makerfaireafrica.com/">Maker Faire Africa</a>.</p>
<p>During Kenya&#8217;s <a href="http://en.wikipedia.org/wiki/2007–2008_Kenyan_crisis">post-election crisis of 2007 &#8211; 2008</a>, he helped to create <a href="http://ushahidi.com/">Ushahidi</a>, an open-source platform that tracked eyewitnesses reports of violence occurring in the country. Today, Ushahidi operates as a non-profit company which develops software for information collection, visualization and interactive mapping.</p>
<p>In 2010, Hersman co-founded <a href="http://ihub.co.ke/pages/home.php">iHub</a>, an innovative “open space” for Nairobi’s technologists, tech firms and investors with over 6,000 members. In 2011 he co-founded <a href="http://www.mlab.co.ke/pages/launch.php">m:lab</a>, a regional mobile incubation lab.</p>
<p>&gt; In his TechPop 2011 talk,<strong> <a href="http://www.youtu.be/watch?v=5CkzUcsxass&amp;feature=related">Africa on the Rise</a>, </strong>he asks, &#8220;If you&#8217;re an entrepreneur, why would you want to be anywhere else?&#8221; He added, &#8220;The sun isn&#8217;t rising on Africa, it&#8217;s <em>risen</em> on Africa.&#8221;</p>
<p style="text-align: center;">&#8230;</p>
<p><strong><a href="http://www.ted.com/fellows/view/id/31">Juliana Rotich</a></strong> is another co-founder of Ushahidi where she serves as the organization&#8217;s executive director. She is the author of the <a href="http://afromusing.com/">Afromusing blog</a>, a Senior TED Fellow, and a contributor to and editor of <em><a href="http://globalvoicesonline.org/author/afromusing/">Global Voices Online</a></em>.</p>
<p>She co-founded <a href="http://mobisoko.com/">Mobisoko</a>, a mobile marketplace for language and location-relevant apps in Africa. She was also an analyst with Hewitt Associates in Chicago.</p>
<p>&gt; In her <strong><a href="http://www.wired.co.uk/news/archive/2011-10/14/juliana-rotich-ushahidi-wired-11">Wired 2011 talk</a></strong>, Rotich tells the story of Ushihidi&#8217;s launch and describes how the company&#8217;s crowdsourcing platform has been used to track crisis information around the world. &#8221;We started in one country in Africa,&#8221; she says, &#8220;and now the platform is used in 132 countries.&#8221;</p>
<p style="text-align: center;">***</p>
<p style="text-align: left;">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..</p>
<p style="text-align: left;">Image courtesy of Dave Ley.</p>
<p style="text-align: left;"><em>Related resources:</em></p>
<p style="text-align: left;">This NYT piece (1/11), <a href="http://www.nytimes.com/2011/01/17/world/africa/17iht-educSide17.html">&#8220;Transforming Africa through Higher Education&#8221;</a> discusses Mr. Awuah&#8217;s vision and challenges in maintaining Ashesi University.</p>
<p style="text-align: left;">Here&#8217;s a <a href="http://www.unmultimedia.org/tv/webcast/2011/07/juliana-rotich-keynote-addresses-high-level-segment-2011-ecosoc.html">clip</a> featuring Ms. Rotich addressing the UN about <a href="http://huduma.info/">Huduma</a>, a Ushahidi pilot initiative launched in 2011 in which citizen reports about government services are collected and mashed up with census and healthcare institution data. More info on Huduma is found in this Guardian <a href="http://www.guardian.co.uk/global-development/poverty-matters/2011/may/19/crowdsourcing-good-use-in-africa">article</a>.</p>
<p style="text-align: left;">Here are two previous posts (2010) on Ushahidi: <a href="http://ospreyvision.com/blog/2010/01/20/preventing-the-disaster-after-the-disaster/#more-2400">Out of Africa, Help for Haiti</a> and <a href="http://ospreyvision.com/blog/2010/02/28/ushahidi-in-chile/">Kenya&#8217;s Tech Helps Chile, too</a>.  And, <a href="http://ospreyvision.com/blog/2011/07/17/ingenuity-born-of-necessity-in-kenya/">Ingenuity Born of Necessity in Kenya</a> (2011) featuring Mr. Hersman.</p>
<p style="text-align: left;">Add: Mr. Erik Hersman&#8217;s post (1/4/12), <a href="http://whiteafrican.com/2012/01/04/whats-on-tap-for-2012/">What&#8217;s on Tap for 2012?</a></p>
<p style="text-align: left;"><em>More info on this subject?</em></p>
<p style="text-align: left;">Check out Vijay Mahajan&#8217;s &#8217;09 book, <a href="http://www.amazon.com/Africa-Rising-Million-African-Consumers/dp/0132339420">Africa Rising</a>.</p>
<p style="text-align: left;">For up-to-date info on Africa&#8217;s high-growth economies, visit the <a href="http://blogs.worldbank.org/africacan/blog">blog</a> by the World Bank&#8217;s chief economist on Africa, and the superb, resource-rich <a href="http://www.csae.ox.ac.uk/">Centre for African Economics</a>.</p>
<p style="text-align: left;">.</p>
<p>&nbsp;</p>


<p>Related posts:<ol><li><a href='http://ospreyvision.com/blog/2011/08/17/song-of-africa/' rel='bookmark' title='Song of Africa'>Song of Africa</a> <small> “It’s not a picture of a dark continent but...</small></li>
<li><a href='http://ospreyvision.com/blog/2011/07/17/ingenuity-born-of-necessity-in-kenya/' rel='bookmark' title='Ingenuity Born of Necessity in Kenya'>Ingenuity Born of Necessity in Kenya</a> <small>Hersman's pitch is compelling: Nairobi's most promising developers are creating...</small></li>
<li><a href='http://ospreyvision.com/blog/2011/09/13/the-disruptor/' rel='bookmark' title='The Disruptor'>The Disruptor</a> <small>Dr. Okonjo-Iweala has championed economic reform in her native Nigeria...</small></li>
</ol></p>
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		<title>Kenya&#8217;s Tech Helps Chile, Too</title>
		<link>http://ospreyvision.com/blog/2010/02/28/ushahidi-in-chile/</link>
		<comments>http://ospreyvision.com/blog/2010/02/28/ushahidi-in-chile/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 05:55:15 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[ICT]]></category>
		<category><![CDATA[Technology from Developing Regions]]></category>
		<category><![CDATA[#chile]]></category>
		<category><![CDATA[#terremotochile]]></category>
		<category><![CDATA[quake victims]]></category>
		<category><![CDATA[sms platform]]></category>
		<category><![CDATA[Ushahidi]]></category>
		<category><![CDATA[ushahidi volunteers]]></category>

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		<description><![CDATA[...the lessons that Ushahidi's team learned in Haiti enabled them to customize the platform for Chile in a matter of hours.   


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			<content:encoded><![CDATA[<p>Saturday&#8217;s massive earthquake off the coast of Chile slammed Santiago, the capital, and nearby regions. Buildings were leveled and official reports place the death toll at 708, though that’s likely to climb. Although the Chilean event was many times more severe than last month&#8217;s quake in Haiti, the sturdier infrastructure in Chile offered residents far more protection.</p>
<p>I&#8217;d written recently (&#8220;<a href="http://ospreyvision.com/blog/2010/01/20/preventing-the-disaster-after-the-disaster/#more-2400">Out of Africa, Help for Haiti&#8221;</a>) about an open-source tech platform developed in Kenya called <a href="http://www.ushahidi.com/">Ushahidi </a>which enables people in crisis-affected areas to text their location and make urgent requests or provide assistance for those needing it.  Ushahidi&#8217;s disaster relief system is being used in the aftermath of Haiti&#8217;s quake, and now it’s being used to provide vital disaster relief in Chile.</p>
<p><span id="more-2503"></span>While every crisis presents a different set of challenges, the<a href="http://blog.ushahidi.com/index.php/2010/02/27/volunteers-respond-with-ushahidi-chile/"> lessons</a> that Ushahidi&#8217;s team learned in Haiti enabled them to customize the platform for Chile in a matter of hours.</p>
<p>My interest is in how technology made in developing regions can be used in other regions.  As in the case of Haiti and many other disaster-affected regions, a robust Kenyan tool is being used to relieve suffering in another hemisphere.  I think this story deserves more attention.</p>
<p><a href="http://chile.ushahidi.com/">Ushahidi-Chile</a> is now requesting information on anything concerning building collapses, medical emergencies, vital communications, food and water distribution, or similar issues.  Interested parties can also notify Ushahidi volunteers in locations to information via Twitter by using the <a href="http://twitter.com/#search?q=%23chile">#chile</a> or <a href="http://twitter.com/#search?q=%23terremotochile">#terremotochile</a> hashtags.</p>
<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;</p>
<p>Post-scrip: March 3, 2010 &#8211; Newsweek piece, <a href="http://blog.newsweek.com/blogs/techtonicshifts/archive/2010/03/03/ushahidi-technology-saves-lives-in-haiti-and-chile.aspx">&#8216;Ushahidi&#8217; Technology Saves Lives in Haiti and Chile</a></p>


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		<title>Out of Africa, Help for Haiti</title>
		<link>http://ospreyvision.com/blog/2010/01/20/preventing-the-disaster-after-the-disaster/</link>
		<comments>http://ospreyvision.com/blog/2010/01/20/preventing-the-disaster-after-the-disaster/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 01:48:46 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Emerging Markets]]></category>
		<category><![CDATA[Problem solving]]></category>
		<category><![CDATA[Social Entrepreneur]]></category>
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		<category><![CDATA[4636]]></category>
		<category><![CDATA[@whiteafrican]]></category>
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		<category><![CDATA[disaster relief]]></category>
		<category><![CDATA[Earthquake]]></category>
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		<category><![CDATA[Port-au-Prince]]></category>
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		<category><![CDATA[Ushahidi]]></category>

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		<description><![CDATA[Despite the gut-wrenching news, it’s heartening to learn about how determined, inventive people are finding ways to alleviate the suffering and, in some cases, save lives.


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			<content:encoded><![CDATA[<p><strong>News from Port-au-Prince</strong></p>
<p>It’s been a week since the Port-au-Prince earthquake and images streaming in are helping us to grasp the region’s boundless misery and desperation. Hundreds of thousands have perished, and despite our best efforts, more will die and suffer for myriad reasons including the inability to deliver relief where it’s needed.</p>
<p>Despite the gut-wrenching news, it’s heartening to learn that determined, inventive people are finding ways to alleviate the suffering and, in some cases, save lives.</p>
<p>One of the more interesting stories is about an open-source project called <a href="http://www.ushahidi.com/">Ushahidi</a> which takes its name from the Swahili word for “testimony”.  The software, developed during the post-election violence in Kenya in 2008, enables <a title="More articles about text messaging." href="http://topics.nytimes.com/top/reference/timestopics/subjects/t/text_messaging/index.html?inline=nyt-classifier">text messages</a> to be mapped by time and location.  Anyone with an internet connection, regardless of the device they use to access it, can send a text message, an image or an email. Ushahidi can also store data offline for later synchronization.</p>
<p><span id="more-2400"></span>During its initial deployment in Kenya, Ushahidi was used to record hundreds of incidents of violence that might have otherwise gone undetected. It’s since been used to document incidents in the <a href="http://labs.aljazeera.net/warongaza">War in Gaza</a>,the <a href="http://votereport.in/">Vote Report India</a> and <a href="http://map.pakvoices.net/">Pak Voices</a> (violence in Pakistan).  Ushahidi has also been used to track crime using its <a href="http://crime.mapatl.com/">Atlanta Crime Maps</a>.</p>
<p>But the application met its most demanding test after the earthquake in Haiti when the country&#8217;s mobile networks were down. Even after coverage was restored, the Ushahidi team realized that they needed a local SMS short code for the system to be widely accessible.</p>
<p><strong>With a little help from our friends</strong></p>
<p>Fortunately, Ushahidi has friends in high places. The team turned to Josh Nesbit, Co-Founder of <a href="http://medic.frontlinesms.com/">FrontlineSMS:Medic</a>, who used Twitter to reach a contact on the ground who was on his way to local mobile carrier <a href="http://www.digicelhaiti.com/">DigiCel’s</a> command center. With the help of the U.S. State Department, Ushahidi secured short code <a href="http://blog.ushahidi.com/index.php/2010/01/17/the-4636-sms-shortcode-for-reporting-in-haiti/"><strong>4636</strong></a> from DigiCel which is now being used to record the times, locations, and accounts of incidents.</p>
<p>Ushahidi updates its Haiti incident map with reports of medical emergencies, security threats, relief efforts and logistical bottlenecks.  It provides a filter for mapping earthquake survivors and deaths. Ushahidi also aggregates Tweets and streams from YouTube and Flickr, all of which can serve to orient first responders and relief workers while giving the rest of us a granular picture of what’s going on in the region.</p>
<p>Ushahidi teams in Kenya and Uganda are working around the clock to verify data from Haiti, and a university in Geneva, Switzerland is establishing a situation room there. Meanwhile, Ushahidi’s Boston team has approached Harvard, MIT and other institutions seeking volunteers to handle the massive volume of data pouring in.</p>
<p>As someone interested in how “home grown” technology is used in developing regions, this story is especially gratifying.  Ushahidi is about how inventive people in one developing country have created a simple but powerful &#8220;crowd-sourcing&#8221; tool to provide assistance in another hemisphere.</p>
<p>I&#8217;m concerned that “crisis fatigue” will set in, dampening world interest in supporting Haiti&#8217;s relief efforts.  By raising awareness about the on-going challenges in the region, we stand a chance of preventing the potential &#8220;disaster after the disaster&#8221;.</p>
<p>As this crisis evolves, new unforeseen challenges will arise. Let’s recognize that this is a long-haul operation. Perhaps stories like Ushahidi can serve to focus our attention on the enormous level of humanitarian assistance that&#8217;s needed in Haiti, and what we can do about it.</p>
<p style="text-align: center;">***</p>
<p>Note: Ushahidi is currently seeking volunteers to process incoming SMS reports. Here are <a href="http://wiki.ushahidi.com/doku.php?id=4636instructions">instructions</a> to find out how you can help.</p>
<p>&gt; Update (4/6/10):  Here&#8217;s an <a href="http://www.youtube.com/watch?v=sPbwqk97GiY">interview</a> with Ushahidi&#8217;s Patrick Meier on a range of issues around crisis mapping and validation.</p>
<p>_____________________</p>
<p>Want more info about Ushahidi? Here is <a href="http://bit.ly/4G6Bgl">more</a> on the 4636 SMS emergency code being used in Haiti.</p>
<p>And this is a Forbes piece (11-08), <a href="http://www.forbes.com/free_forbes/2008/1208/083.html">Citizen Voices</a>:  &#8220;A Kenyan blogger found a way to get information from the crowd. Now she wants to take the idea to other parts of the world in trouble.&#8221;</p>


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