Touch Points by Steve Finikiotis » cisco http://ospreyvision.com/blog The Customer Experience Across Markets Mon, 21 May 2012 19:31:22 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Delivering to Emerging Markets http://ospreyvision.com/blog/2008/11/17/delivering-to-emerging-markets/ http://ospreyvision.com/blog/2008/11/17/delivering-to-emerging-markets/#comments Mon, 17 Nov 2008 18:52:20 +0000 Steve http://ospreyvision.com/blog/?p=66 Yet Another Related Posts Plugin.]]> abu-dhabi2

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For those interested in delivering their services to emerging markets, BusinessWeek provides an informative piece on Cisco’s EM strategy. The piece provides a glimpse of the company’s ambitious model for expanding its global footprint.

The story doesn’t delve into exactly how Cisco collaborates with emerging players aross geographic and cultural differences, etc.  Often cultural disparities plague global alliances. I wondered how Cisco’s people engage their counterparts in emerging markets?  Has Cisco developed a collaborative model for bridging the cultural gaps that often hamper global service initatives?  These are my questions…

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